Our Values

We have ten values which each highlights the importance of the work that we do. Each value has their own explanation to why it was important which we have listed below.

Reliable

Regular service being delivered monthly, service constantly, online or face to face. Constantly being delivered in a high quality service across all mediums.

Friendly

We are approachable and accessible and value the people we work with.

Inspiring

Focus on achieving individuals aspirations, and responding to their needs and circumstances.

Inclusive

We never ask about individual’s medical conditions and we are available to anyone regardless of diagnosis.

Supportive

We recognise the value of peer support and actively encourage this at our sessions.

Professional

Through our years of experience we ensure the ongoing knowledge to deliver high quality service.

Co-Productive

Responsive to the needs of those who attend the sessions.

Creative

Constantly seeking new ways to improve access and develop original materials.

Collaborative

We collaborate our service users, agencies we work with, our funders and healthcare professionals referring to our service.

Person Centred

We focus on the individual and what they can do not on their condition or disability.

Fair Work First Policy

At Pain Association Scotland we believe that fair work is vital to delivering high-quality services
and creating positive change in our communities. By adopting Fair Work First principles, we
commit to being a responsible and exemplary employer, ensuring our team feels valued,
supported, and empowered to make a difference.